Important Notice: We will be closed on Wednesday, June 19th in observance of Juneteenth.

Routing #: 254074426

BANK FROM ANYWHERE WITH LABOR CU’S MOBILE APP

Keep connected to your finances in the most convenient way – in the palm of your hands. Our Mobile App* includes enhanced login options, makes mobile deposits easier, and provides a streamlined user experience.

Get Mobile App on Google Play Download Mobile App on Apple Store

 

Mobile Banking Features

  • Check account balances
  • Transfer funds between credit union accounts
  • Make loan payments
  • View/pay bills – Must have a Checking Account and be enrolled in Bill Pay to have access to this feature)
  • Deposit checks – Enrollment in this service is required. See information under Mobile Check Deposit on how to enroll.)
  • View/download e-statements
  • Apply for a new loan
  • Control your cards from anywhere – temporarily lock your card, report a lost/stolen card and see recent activity
  • Pay Anyone (P2P) – send money directly from your account to anyone, anytime – for FREE

Mobile Check Deposit

Deposit checks** using the Labor CU Mobile Banking App.

  • Simply snap a picture of your check
  • Review the deposit amount and click deposit
  • It’s secure, simple, and efficient

Mobile Wallet

Mobile Wallet is available with all the rewards, benefits and security of Labor CU’s credit and debit cards. Make payments with a single touch – in-store, online and in-app.

  • Contactless – Avoid germs with a transaction that is both cashless and minimizes the need to touch shared surfaces.
  • May help reduce fraud – The data stored in Mobile Wallets is encrypted, meaning your actual card numbers aren’t transmitted while making a payment.
  • Organization – It can help you organize everything from credit cards, membership cards, customer loyalty cards and more!
  • Saves you time – Pay quickly by holding your phone over the payment terminal and verifying the purchase. Most transactions can be completed in a few seconds.
  • Shop online or on the go – Forget about typing in card numbers when shopping online from your phone. You can pay for some purchases with your Mobile Wallet.

Pay Anyone

Pay Anyone allows you to send money directly from your Labor CU account to anyone, anytime – for FREE. This is a great way to split a dinner check, pay your rent, send funds to a child at college or even give a cash gift.

  • Your payment will arrive in 1-2 business days.
  • First-time users will need to enroll in Pay Anyone using either Labor CU’s Mobile App or  Online Banking.
  • You will be asked to complete enrollment information by accepting a new use/terms agreement and confirming your email address. If an incorrect email is presented, please enter the correct email.
  • Once you confirm your email address, you may immediately begin using Pay Anyone

Card Control

Labor CU puts you in control of your cards. Temporarily locking your account prevents new purchases but does not cancel your card. Before locking, note the following:

  • If you lost your card, report it stolen
  • Your account number will not change
  • Continue to pay your bill and manage your account
  • When you successfully lock your card, you will be able to see the locked status with a red lock icon. If you locate your card and want to reactivate it, you can do so
How to Enable Mobile Wallet

In-Store

Please follow these instructions to set up and use your Labor CU Credit and/or Debit Card within the Wallet App on your mobile phone to pay in-store.

  • Add your Labor CU Credit and/or Debit cards to your the Apple Pay, Google Pay or Samsung Pay App.
  • Look for the contactless symbol in-store as you check out
  • Hold your phone up to the symbol on the contactless terminal.

Contactless

To use your Mobile Wallet online and in-app, look for the Apple Pay, Google Pay or Samsung Pay logo* (depending on your phone) when you are ready to complete your purchase. Click to login and pay.

 

*Apple, the Apple logo, and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark of Samsung Electronics Co., Ltd.

How to Make a P2P Payment

Send Money to Anyone

It’s easy to send money from your Labor CU account to anyone, anytime for free.

MAKING A P2P PAYMENT USING Labor CU’S MOBILE APP

Follow these steps to make a P2P payment using the Labor CU mobile app.

  • From the Mobile Banking entry screen, click Pay Anyone.
  • On the next screen, select Pay Someone. Enter the payment information and create a security question/answer. Click Submit to send the payment.
  • Only the security question is sent to the recipient in a text/email. For security purposes, you will need to provide the recipient with a special security answer in order for the recipient to verify his/her identity and accept payment. NOTE: The security answer is not case sensitive.*

Important Information Regarding P2P Payments

  • The recipient must accept the transaction within 10 days. Failure to accept the transaction within the 10 day window will result in an unsuccessful transaction attempt, and another P2P transfer will need to be created.
  • Once the recipient collects the funds, the money should be deposited into the recipient’s account in roughly 1-2 business days. The funds are not withdrawn from the member’s account until the recipient accepts the transfer.

 

P2P Transfer Limits

P2P New Member Transfer Limits (Less than 90 days)P2P Standard Transfer Limits
Maximum Payment Amount$500$2,500
Maximum Daily Amount$100$5,000
Maximum Monthly Amount$2,500$10,000

 

* The recipient has 3 attempts to accurately answer the security question that they need to answer to receive the funds. Once they have reached the maximum number of attempts, the transaction will be updated as failed, and another P2P transfer will need to be created.

How to Enable Card Control

ENABLE THE CARD CONTROL FEATURE WITHIN YOUR LABOR CU APP

You can manage your credit and debit cards from the Labor CU mobile app.

  • Once your mobile app is updated, the Card Controls feature will be available
  • Select Manage My Cards from the “More” menu (You will be required to login to your account)

  • Click “Get Started” to enable this feature. Once you are on the Manage My Cards screen, you will see your cards. Select a card to see recent activity and temporarily lock/unlock your cards

  • From the Card Summary screen, you can temporarily lock your credit and debit cards associated with an account. This process will be identical for credit and debit cards. The locked status will be shown on both the Card Summary and Manage Cards screens

LOST/STOLEN CARDS

If you lose your card or have it stolen, you must call to request having it canceled. A menu option will populate with the correct phone numbers to call depending on what type of card you have. You may also refer to the following list of contacts:

Report a lost/stolen card:
(833) 933-1681

When traveling internationally, report a lost/stolen card:
(812) 647-9794

 

Note: Any card that is canceled will no longer appear in your Card Control feature.

For additional details about Mobile Banking, emailvisit a branch, text or call a Labor CU Financial Wellness Advisor at (202) 789-2901.

Meet Your Financial Wellness Team

* A data connection is required for this service. Labor Credit Union does not charge a fee for the use of the Mobile Banking App; however, normal data usage rates may be assessed by your wireless carrier.

**Mobile Check Deposits are subject to verification and not available for immediate withdrawal. All deposits are subject to Labor CU’s Funds Availability Policy. Please refer to the Membership & Account Disclosure for more information.