Contact Us
CONTACT BY EMAIL
Email Address
CONTACT BY PHONE
Telephone
(202) 789-2901
Text
(202) 789-2901*
Fax
(202) 408-8253
Extended Call Center HOURS
Telephone
(202) 789-2901
Speak directly with a Financial Wellness Advisor during the following hours:
8 am – 7 pm Monday – Friday
9 am – 12 pm Saturday
Closed – Sunday
Need assistance in your preferred language? Our Call Center offers translation services in over 240 languages to better serve you. Call us today!
Main Branch
Frances Perkins Building
200 Constitution Ave.,NW, Room S-3220
Washington, DC 20210
Hours:
9 am – 4 pm Monday – Friday
Notice: Bureau of Labor Statistics (BLS) Branch closed September 30, 2024. The branch will relocate to Suitland Federal Center at a later date.
UDC Branch (Cashless Branch)
UDC Student Center
Bldg #38, First Floor
4200 Connecticut Ave.,NW
Washington, DC 20008
Hours: 12:30 – 3:00 pm
Fall 2024 – Tuesday/Wednesday, on a rotating schedule – Contact branch for more details.
Labor Credit Union
PO Box 51,
Merrifield, VA 22116
PIN Change
(833) 925-2837
Card Activation
(833) 925-2837
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
If you lose your card or have it stolen, you must call to request having it canceled. A menu option will populate with the correct phone numbers to call depending on what type of card you have. You may also refer to the following list of contacts:
LOST/STOLEN CARDS
Live Agents 24/7
Report a lost/stolen card:
(833) 933-1681
When traveling internationally, report a lost/stolen card:
(812) 647-9794
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
To report fraud or dispute a transaction:
(866) 279-1399
To respond to a fraud notification:
(855) 961-1602
At Labor Credit Union, we’re committed to protecting your identity while providing seamless access to your accounts. That’s why we’re excited to introduce MemberPass® – your new digital identity solution.
With MemberPass®, you can:
- Quickly verify your identity when calling us
- Enjoy enhanced security for your accounts
- Access your accounts with just one tap
There’s no registration required! MemberPass® is instantly available to you when you contact us.
The member must have a mobile phone that supports:
- Send and receive text messages
- Browse the internet
- Connect to mobile data or Wi-Fi
Use a lock screen with a code, face recognition, or fingerprint - Run a supported browser (Safari, Chrome, or Firefox)Send and receive text messages
*Note that landline phones are not supported.