Contact Us
CONTACT BY EMAIL
Email Address
CONTACT BY PHONE
Telephone
(202) 789-2901
Text
(202) 789-2901*
Fax
(202) 408-8253
Extended Call Center HOURS
Telephone
(202) 789-2901
Speak directly with a Financial Wellness Advisor during the following hours:
8 am – 7 pm Monday – Friday
9 am – 12 pm Saturday
Closed – Sunday
Main Branch
Frances Perkins Building
200 Constitution Ave.,NW, Room S-3220
Washington, DC 20210
Hours:
9 am – 4 pm Monday – Friday
Bureau of Labor Statistics Branch
Postal Square Building (Restricted Access)
2 Massachusetts Ave., NE Room 2665
Washington, DC 20212
Hours:
9 am- 3 pm Tuesdays & Thursdays
UDC Branch (Cashless Branch)
UDC Student Center
Bldg #38, First Floor
4200 Connecticut Ave.,NW
Washington, DC 20008
Hours:
12 pm – 4 pm Wednesdays
Labor Credit Union
PO Box 51,
Merrifield, VA 22116
PIN Change
(833) 925-2837
Card Activation
(833) 925-2837
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
If you lose your card or have it stolen, you must call to request having it canceled. A menu option will populate with the correct phone numbers to call depending on what type of card you have. You may also refer to the following list of contacts:
LOST/STOLEN CARDS
Live Agents 24/7
Report a lost/stolen card:
(833) 933-1681
When traveling internationally, report a lost/stolen card:
(812) 647-9794
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
To report fraud or dispute a transaction:
(866) 279-1399
To respond to a fraud notification:
(855) 961-1602
At Labor Credit Union, we’re committed to protecting your identity while providing seamless access to your accounts. That’s why we’re excited to introduce MemberPass® – your new digital identity solution.
With MemberPass®, you can:
- Quickly verify your identity when calling us
- Enjoy enhanced security for your accounts
- Access your accounts with just one tap
There’s no registration required! MemberPass® is instantly available to you when you contact us.
The member must have a mobile phone that supports:
• text messaging
• internet browsing
• access to a mobile or Wi-Fi network
• biometric authentication – this refers to a lock screen activated by using a code, face recognition, or fingerprints
• a supported cell phone browser: Safari (iOS), Chrome, or Firefox
*Note that landline phones are not supported.
How we serve the labor community
