Contact Us
CONTACT BY PHONE
Telephone
(202) 789-2901
Text
(202) 789-2901*
Fax
(202) 408-8253 (FPB)
(202) 691-7985 (PSB/BLS)
Extended Call Center HOURS
Telephone
(202) 789-2901
Speak directly with a Financial Wellness Advisor during the following hours:
8 am – 7 pm Monday – Friday
9 am – 12 pm Saturday
Closed – Sunday
Main Branch
Frances Perkins Building
200 Constitution Ave.,NW, Room S-3220
Washington, DC 20210
Hours:
9 am – 4 pm Monday – Friday
Bureau of Labor Statistics Branch
Postal Square Building (Restricted Access)
2 Massachusetts Ave., NE Room 2665
Washington, DC 20212
Hours:
9 am- 3 pm Tuesdays & Thursdays
UDC Branch (Cashless Branch)
UDC Student Center
Bldg #38, First Floor
4200 Connecticut Ave.,NW
Washington, DC 20008
Hours:
12 pm – 4 pm Wednesdays
Labor Credit Union
PO Box 51,
Merrifield, VA 22116
PIN Change
(833) 925-2837
Card Activation
(866) 619-0245
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
If you lose your card or have it stolen, you must call to request having it canceled. A menu option will populate with the correct phone numbers to call depending on what type of card you have. You may also refer to the following list of contacts:
LOST/STOLEN CARDS
Live Agents 24/7
Report a lost/stolen card:
(833) 933-1681
When traveling internationally, report a lost/stolen card:
(812) 647-9794
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
To report fraud or dispute a transaction:
(866) 279-1399
To respond to a fraud notification:
(855) 961-1602
How we serve the labor community
