Secure Identity Verification

Member Verification Is Getting an Upgrade

Labor Credit Union is now using Authenticate Me to verify members who contact our call center. This is an upgrade and name change to our existing verification system. If you’re already enrolled, you won’t notice any difference when you call.

If you haven’t enrolled yet, we encourage you to do so by calling our call center. Authenticate Me provides a secure and convenient way to verify your identity when speaking with our member services team.

Requirements for Activation:

To use Authenticate Me, you must have a mobile phone that supports:

• Text messaging

• Internet browsing

• Access to a mobile or Wi-Fi network

• Biometric authentication (lock screen activated by using a code, face recognition, or fingerprints)

• A supported cell phone browser: Safari (iOS), Chrome, or Firefox

Note that landline phones are not supported.

Need Help?

We’re here to ensure a smooth transition. If you have any questions, please contact us at [email protected].

Thank you for your attention and cooperation as we upgrade to this improved verification system.