Contact Us
CONTACT BY EMAIL
Email Address
CONTACT BY PHONE
Telephone
(202) 789-2901
Text
(202) 789-2901*
Fax
(202) 408-8253
Extended Call Center HOURS
Telephone
(202) 789-2901
Speak directly with a Financial Wellness Advisor during the following hours:
8 am – 7 pm Monday – Friday
9 am – 12 pm Saturday
Closed – Sunday
Main Branch
Frances Perkins Building
200 Constitution Ave.,NW, Room S-3220
Washington, DC 20210
Hours:
9 am – 4 pm Monday – Friday
Notice: Bureau of Labor Statistics (BLS) Branch closed September 30, 2024. The branch will relocate to Suitland Federal Center at a later date.
UDC Branch (Cashless Branch)
UDC Student Center
Bldg #38, First Floor
4200 Connecticut Ave.,NW
Washington, DC 20008
Hours: 12:30 – 3:00 pm
Fall 2024 – Tuesday/Wednesday, on a rotating schedule – Contact branch for more details.
Labor Credit Union
PO Box 51,
Merrifield, VA 22116
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
If you lose your card or have it stolen, you must call to request having it canceled. A menu option will populate with the correct phone numbers to call depending on what type of card you have. You may also refer to the following list of contacts:
LOST/STOLEN CARDS
Live Agents 24/7
Report a lost/stolen card:
(833) 933-1681
When traveling internationally, report a lost/stolen card:
(812) 647-9794
Debit Card Call Center 24/7 Support
(501) 246-8497
(866) 207-9154 (International)
To report fraud or dispute a transaction:
(866) 279-1399
To respond to a fraud notification:
(855) 961-1602
At Labor Credit Union, we’re committed to protecting your identity while providing seamless access to your accounts. That’s why we’re excited to introduce MemberPass® – your new digital identity solution.
With MemberPass®, you can:
- Quickly verify your identity when calling us
- Enjoy enhanced security for your accounts
- Access your accounts with just one tap
There’s no registration required! MemberPass® is instantly available to you when you contact us.
The member must have a mobile phone that supports:
- Send and receive text messages
- Browse the internet
- Connect to mobile data or Wi-Fi
Use a lock screen with a code, face recognition, or fingerprint - Run a supported browser (Safari, Chrome, or Firefox)Send and receive text messages
*Note that landline phones are not supported.
How we serve the labor community
